About Leigh Ann Royal

Your Virtual Partner

 

My name is Leigh Ann Royal and I'm the sole owner of Intelligent Business Services.  I conduct business virtually from my 'state of the art' office in Brampton, Ontario, Canada.

 

Experience

Over the past 15 years I've worked for two multinational companies as a Credit Analyst.  Understanding how difficult it is to get and keep a customer, I use sound judgment, diplomacy, and negotiate with clients to achieve a 'win-win' outcome.

 

Prior to specializing in Accounts Receivable, I had experience as an Office Manager running the day-to-day operations of a couple of small businesses. These positions encompassed all administrative assistant duties, designing promotional brochures and sales materials, full bookkeeping duties, inside sales/customer service, implementation of AccPac Integrated accounting system, and the design and creation of a standard operating procedure manual.

 

Over the years I have also worked at National and International Trade Shows having assisted with the design of the booths and promotional campaigns. This has given me valuable experience in face-to-face relations with customers and partners.

 

It seems wherever I work people see me as their 'expert' in working with computers, SmartPhones, tablets and peripheral technology. While I have had formal training in Web design (html, CSS, JavaScript etc.) and in Microsoft Office, I spend considerable time keeping myself up-to-date in these areas as well as customized relational database design and implementation. In recent years I have devoted most of my attention to the excellent FileMaker Database products as they offer rich cross-platform functionality.

 

I enjoy working with other software packages as well, particularly Adobe's Photoshop, Illustrator, Dreamweaver, Flash and other products. A newer package from Adobe, called Muse, has been instrumental in the website you are now viewing.

 

As a member of the Canadian Virtual Assistant Connection, I can bring additional expertise in other areas with my partners. This ensures my customers' receive not only the best I can provide in service and results, but that I have the backing of an extensive network.

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